Marcus Ryu, Chief Executive Officer, Guidewire
Marcus Ryu is CEO and President of Guidewire Software, with overall responsibility for operations and strategic direction. Since co-founding Guidewire in 2001, Marcus has held a variety of roles, including securing key customer relationships, communicating the company’s distinctive value proposition, and defining its product strategy. He serves on the Board of Directors and has managed the engineering, sales, services, and strategy departments. Marcus has considerable experience analyzing the Underwriting and Claims operations of insurers and is a frequent speaker to industry audiences. Before Guidewire, Marcus was Vice President of Strategy at Ariba and an Associate and Engagement Manager at McKinsey. He has an A.B. from Princeton University and a B.Phil. from New College, Oxford University, where he was a Marshall Scholar. He also serves as an independent Director of Opower.
Laura Drabik, VP of Business Transformation, Guidewire
Laura is the VP of Business Innovation for Guidewire Software. She works on strategic accounts in which she partners with insurers to understand their unique business needs and to help them determine how Guidewire solutions can help achieve their business goals. She brings innovative ideas from the field into Guidewire products; there are now five InsuranceSuite features that represent her development initiatives. Before joining Guidewire 11 years ago, Laura worked for State Farm Insurance. She has an MBA from the University of Toronto.
Kenneth Knoll, Chief Operating Officer, WeGoLook
Kenneth Knoll oversees the daily operations of Oklahoma City–based WeGoLook, a provider of on-demand field inspection and verification services. He’s responsible for product development and corporate strategy, customer implementation, and overall fulfillment operations both domestic and international. He provides substantial organizational direction for more than 150 full-time employees and more than 40,000 Lookers (independent contractors) and is instrumental in implementing end-to-end management of WeGoLook’s supply chain, sales activities, and service and support in markets around the globe.
Kenneth plays a key role in the continued development of strategic client relationships, ensuring flexibility in response to an increasingly demanding marketplace. As the WeGoLook on-demand mobile workforce fulfills client asset verification requirements, his team continues to create business model innovation and efficiency for top Fortune 500 companies. As WeGoLook grows, Kenneth ensures that the proper resources—financial, people, and technology—are in place to fulfill the company’s mission to help companies and individuals alike know what’s true and do more, faster, through on-demand field data collection and tasking.
To provide the company’s direction and oversee day-to-day logistics, Kenneth draws on previous entrepreneurial experience. As a technology investment fund manager, he provided business development consulting and capital planning to dozens of early-stage businesses, helping them progress from concepts to successful high-growth companies. As a finance and operations auditor for a Fortune 100 company, he engaged business units around the world to identify and recommend opportunities to improve operational efficiency and financial controls. Kenneth studied finance and international business at the University of Tulsa and is certified in Product Innovation and Development.
Donna Peeples, Chief Customer Officer, Pypestream
As CCO of Pypestream, Donna works with brands to strengthen relationships with customers through the company’s secure messaging platform. A pioneering and strategic executive, Donna has a dynamic record of driving sustainable growth and stellar business results. Prior to joining Pypestream, she was CCO for AIG. She is also a member of several boards, including the Customer Experience Professionals Association and the Rutgers CX program, where she teaches along with other experts in the field.
Josh Feast, Chief Executive Officer, Cogito
A serial entrepreneur and thought leader, Josh Feast has a passion for creating innovative technology that helps people live more productive lives. He has more than a decade of experience as a senior executive and is regularly quoted in Forbes, Fortune, and the Wall Street Journal. He holds an MBA from the MIT Sloan School of Management (where he was the Platinum-Triangle Fulbright Scholar in Entrepreneurship) and a Bachelor of Technology from Massey University in New Zealand.
Cogito enhances the emotional intelligence of phone professionals by applying behavioral science through artificial intelligence and machine learning. Cogito’s software evaluates hundreds of behavioral signals through voice to provide live conversation coaching for agents and a real-time measure of customer experience for every call.
Brian Desmond, Chief Marketing Officer Guidewire
As Chief Marketing Officer, Brian Desmond is responsible for the development and execution of Guidewire's global marketing efforts, including demand creation, positioning, branding, and communications. Brian joined Guidewire in 2006 and during his tenure the company has become an industry-leading brand, developed a customer base in more than 20 countries, and has a successful public offering. He has more than 25 years' experience in the high-tech industry. Prior to joining Guidewire, he served as Vice President of Marketing for PeopleSoft's Supply Chain solutions and held a variety of marketing leadership and product marketing roles at Ketera, Ariba and Tradex Technologies. Brian began his career at Accenture. He has a Bachelor of Commerce degree in Economics and Marketing from University College of Cork, Ireland.
Tammy Craig, Senior Vice President and Chief Information Office for Commercial Lines & Agency, Nationwide
Since 2005, Tammy Craig has served in several roles at Nationwide, including Director of Usability and Design, AVP of Pricing Application, Chief Technology Officer for Property and Casualty, VP of Finance Corporate Applications, and Chief Information Officer of IT Strategic Initiatives. In October 2014, she was named CIO of Commercial Lines and Agency, which provides technology support for Nationwide’s exclusive and independent agency distribution channel, excess and surplus/specialty insurance, agribusiness insurance, and standard commercial lines insurance. Commercial Lines and Agency IT is made up of associates and contractors across four main office locations, including Columbus (OH), Des Moines (IA), Harleysville (PA), and Scottsdale (AZ). In addition to her operational responsibilities, Tammy is accountable for major commercial and agency transformation programs, with the largest being the company’s Commercial Lines transformation, which will simplify the product, process, and technology supporting its standard commercial business. In May 2017 Tammy also took responsibility for defining the strategy, planning and execution of our Commercial Lines Direct business.
Tammy has worked in the technology field for more than 25 years. Prior to Nationwide, she served in technical, architecture, and leadership roles with the telecommunication companies AT&T, Bell Labs, and Lucent Technologies. She holds a Bachelor of Science degree in computer science from The Ohio State University College of Engineering as well as a Master of Science degree in computer science from the Stanford University College of Engineering.
Yvette Gonzales, Senior Vice President & Chief Information Officer, CopperPoint Insurance Companies
Yvette Gonzales has more than 25 years of experience in the information technology field and is a recognized industry leader for her ability to translate corporate goals, objectives, and plans into actionable IT strategies. Yvette joined CopperPoint Insurance Companies, a mutual insurance carrier with $420 GWP, in 2012. Within two years, her team led a successful conversion of the entire Workers’ Compensation portfolio to a new Guidewire policy, rating, and billing system. Since 2012, CopperPoint has expanded offerings to additional states and expanded commercial lines in the West. Yvette continues to assist in moving CopperPoint’s platforms forward strategically, aligning with business strategy focused on expansion strongly linked to technology. Yvette was previously VP of Information Services for Shelter Insurance Companies, a Mid-West regional insurer with $1.5B GWP, where her responsibilities included 19 lines of business in P&C, life, and reinsurance operations, developing IT strategies to support 1,400 captive agents and 20 branch offices in 18 states.
Yvette has been recognized as a Notable Achiever for Women in Insurance Leadership. She earned a Bachelor’s Degree in Computer Science from the University of Missouri, obtained an MBA-CIO certification from Boston University, and a Master’s Degree in Global Technology and Development from Arizona State University. She serves on the Board of Directors for UMOM, a Phoenix-based non-profit whose mission is to end homeless in Phoenix, AZ.
Kenneth Black, Chief Operations Officer, AMERIND Risk
Kenneth Black leads AMERIND Risk’s operations, including Enterprise Risk Management, Underwriting, Claims, Safety Services, and Organizational Development. He served as the company’s Underwriting Director from 1998 to 2000. Prior to re-joining AMERIND Risk in 2013, he served as Assistant Vice President of Transportation Underwriting for Colony Specialty (member of Argo Group) in Denver, Colorado, for 13 years. Kenneth rejoined AMERIND Risk as Director of Organizational Development before his promotion to COO in 2017.
His professional experience spans 30 years in underwriting Commercial Property, Casualty, Commercial Auto, Inland Marine, and Highly Protected Risks, as well as serving as a training specialist for agents and underwriters with multiple Fortune 500 insurers. He also held leadership roles for The St. Paul Companies and Canal Insurance.
Kenneth earned a bachelor’s degree from Lubbock Christian University and an MBA from Texas Tech University. He has attained the Chartered Property and Casualty Underwriter (CPCU) designation.
Kenneth regularly shares his knowledge of risk and insurance with AMERIND’s majority American Indian and Alaska Native staff. He also helps AMERIND develop new programs to protect Indian Country and support the AMERIND Risk mission of “Tribes Protecting Tribes!”
Ali Kheirolomoom, Chief Product Officer, Guidewire
Ali Kheirolomoom is Guidewire’s Chief Product Officer and is responsible for Guidewire’s development organization. Ali joins Guidewire from Serena Software where he was responsible for product development and product strategy. Prior to Serena, Ali was co-founder and Vice President of Development/Chief Technology Officer for Avinon where he oversaw the development of the company’s highly regarded NetScenario software for Web services application assembly. Before Avinon, he was Vice President of Product Management at Mosaix. There he defined the company's product strategy and was the driving force behind the development of its leading-edge process automation product, which subsequently became the foundation for the CRM initiative at Lucent Technologies (now Avaya, Inc.). Ali is a past recipient of ComputerWorld Premier 100 IT Leaders and Premier 20 Innovators awards. Ali holds a BS in Computer Engineering from the University of California in Santa Cruz.
Andy Scurto, Head of Products, InsuranceNow, Guidewire
Following Guidewire’s recent acquisition of ISCS, Andy Scurto now manages strategic direction for InsuranceNow. He was the founder and strategic leader of ISCS, where his deep understanding of both insurance and IT led to the development of products with uniquely rich insurance flexibility and capabilities. He started ISCS with the idea that vendors to the insurance industry need to be solutions providers and not just software companies. Andy is a rarity among company executives in reserving significant time to work in the trenches with customers. His decisions for Guidewire InsuranceNow are informed by this continued customer contact and knowledge of both the large, strategic issues and the minutiae of the P&C business learned through more than 25 years working specifically with industry systems. Before founding ISCS, Andy worked at GEMData, a startup servicing insurers, and prior to that he was with Computer Power Group, working as an S.I. for financial systems in manufacturing and mining. He is passionate about technology and continually exploring how the newest technology developments can provide practical benefits for the industry. He speaks frequently at conferences and contributes to industry publications. Andy received his bachelor’s degree in computer engineering from San Jose State University.
Allan Lubitz, Senior Vice President and Chief Information Officer, Mercury General Corporation
In his role at Mercury General Corporation, headquartered in Southern California, Allan Lubitz establishes the company’s enterprise technology and digital transformation vision. He also leads the company’s investments in customer solutions, new product technology, data analytics, software systems, global IT operations, cyber risk management, information security, and business continuity. He serves as the company’s Senior Vice President, CIO, CISO, CDO, and head of Innovation and R&D.
Previous to his work at Mercury, Allan held positions at H&R Block, First American Financial, Experian, TRW, and Ditech. He has started two companies, consulted at Fortune 100 companies, and spoken to industry and university audiences.
Having served on and chaired boards for industry associations, non-profit organizations, and corporations, Allan currently serves on the University of California–Irvine CIO Roundtable and CDT Advisory Board. He is a past board member of the Orange County School of the Arts, the Pacific Symphony, the Foundation for Philanthropy, and other charities. He received the Henry W. Bloch National Award for Community Service. Allan earned an MBA from Loyola Marymount University and a BA from Hiram College.
Sean Kanuck, Cyber Security Expert
Sean Kanuck is an attorney and strategic consultant who advises governments, corporations, and entrepreneurs on the future of information technology. Sean is affiliated with Stanford University’s Center for International Security and Cooperation and has received several international appointments, including: Director of the Future Conflict and Cyber Security program at the International Institute for Strategic Studies (London, England), Chair of the Research Advisory Group for the Global Commission on the Stability of Cyberspace (Hague, Netherlands), Distinguished Visiting Fellow at Nanyang Technological University (Singapore), and Distinguished Fellow with the Observer Research Foundation (New Delhi, India).
Sean served as the first National Intelligence Officer for Cyber Issues from 2011 to 2016. He came to the National Intelligence Council after a decade of experience in the Central Intelligence Agency’s Information Operations Center, including both analytic and field assignments. In his Senior Analytic Service role, he was a contributing author for the 2009 White House Cyberspace Policy Review, an Intelligence Fellow with the Directorates for Cybersecurity and Combating Terrorism at the National Security Council, and a member of the United States delegation to the United Nations Group of Governmental Experts on international information security.
Prior to government service, Sean practiced law with Skadden Arps in New York, where he specialized in mergers and acquisitions, corporate finance, and banking matters. His academic publications focus on information warfare and international law. Sean holds degrees from Harvard University (A.B., J.D.), the London School of Economics (M.Sc.), and the University of Oslo (LL.M.). He also proudly serves as a Trustee of the Center for Excellence in Education, a charity promoting STEM education that is based in McLean, Virginia.
Arvind Parthasarathi, SVP, Cyence Risk Analytics, Guidewire
Arvind Parthasarathi was the CEO and co-founder of Cyence, the market-leading cyber risk modeling firm. With the recent acquisition of Cyence by Guidewire, Arvind now manages the Cyence business line, which applies data science and risk analytics to enable P&C insurers to grow by underwriting “21st century risks” that have gone underinsured or uninsured. Cyence solutions are used across the insurance industry to prospect and select risks, assess and price risks, and manage portfolios and accumulation.
Arvind was previously President of YarcData, which pioneered an analytics platform for data discovery and is now part of Cray Inc. Before that, he was Senior Vice President and General Manager of Master Data Management at Informatica, where he led a global team building big data management and analytics solutions. He started his career in data technology at Oracle Corporation. Arvind holds a bachelor’s degree in computer science from the Indian Institute of Technology and a master’s degree in computer science from the Massachusetts Institute of Technology. He serves on the board of trustees of the Center for Excellence in Education.